ABOUT ACCENTURE:
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, interactive, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions -- underpinned by the world's largest delivery network -- Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 500K+ people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Our purpose is to deliver on the promise of technology and human ingenuity.
ABOUT AARAMBH DECODE - CAREER LEVEL 13 PROGRAM SUMMARY:
Aarambh is a dedicated hiring program at Accenture focused at finding exceptional graduate talent. We are committed to invest and growth careers of our graduate hires through engagement, enablement, and continuous learning investment throughout their careers
Following are the list of available roles for you:
ROLE #1: PROGRAM SUPPORT (PROGRAM CONTROL SERVICES)
Key Responsibilities:
Following are the list of available roles for you:
ROLE #1: PROGRAM SUPPORT (PROGRAM CONTROL SERVICES)
Key Responsibilities:
Reporting support.
Process support.
Service management.
Run support.
Knowledge and Skill Requirements:
Good communication skills
Co-ordination and follow-up with various stakeholders
Preparing MIS reports and publishing it as per the SLA
Resource Management (onboarding and Offboarding)
Demand creation on demand and supply tool
Administrative/Operations Support
Service Management/tooling support
Assets and Artefacts management
Knowledge on MS Office - Excel, Word
Ability to learn and perform quickly
Co-ordination and follow-up with various stakeholders
Preparing MIS reports and publishing it as per the SLA
Resource Management (onboarding and Offboarding)
Demand creation on demand and supply tool
Administrative/Operations Support
Service Management/tooling support
Assets and Artefacts management
Knowledge on MS Office - Excel, Word
Ability to learn and perform quickly
Develop new features or products for an area of our platform working alongside with the low code/no code development Team.
Maintain and enhance current features and functionalities and monitor and control the system.
Configure business processes based on defined business requirements
Knowledge and Skill Requirements:
Should be familiar with basic computer knowledge/skills
Reasonably good communication and interpersonal skills both written and verbal
Should aspire to work on Technical area (low code/no code platform)
Good aptitude and analytical skills
Interest in configuring, maintaining, and enhancing current features and functionalities of the system
Good-to-have skills: SQL, Basic familiarity with MS Office, Agile
ROLE #3: MANUAL FUNCTIONAL TESTING, AUTOMATION TESTING (QUALITY ENGINEERING)
Key Responsibilities:
Co-ordination and follow-up with various stakeholders.
Preparing MIS reports and publishing it as per the SLA.
Resource Management (onboarding and offboarding).
Demand creation on demand and supply tool.
Administrative/Operations Support.
Service Management/tooling support.
Assets and Artefacts Management.
Knowledge and Skill Requirements:
Excellent communication skills
Knowledge of MS Office - Excel, Word
Ability to learn and perform quickly
Ability to document and troubleshoot errors
Knowledge of test management software (e.g., qTest, Zephyr) and SQL
Attention to detail
Analytical mind and problem-solving aptitude
Strong organizational skills
Good-to-have skills: Familiarity with Agile frameworks and regression testing
ROLE #4: DESKTOP SUPPORT (ICI)
Key Responsibilities:
Take ownership of customer issues reported and solve their problems through by providing resolution.
Research, diagnose, troubleshoot, and identify solutions to resolve system/application issues.
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Ensure proper logging of all issues.
Document technical issues in the knowledge database.
Keep track of users' system issues until resolved by adhering to the SLA.
Ensure proper logging of all issues.
Document technical issues in the knowledge database.
Keep track of users' system issues until resolved by adhering to the SLA.
Technical Experience:
Should possess ability to learn and work on changing and emerging technologies. Certification in new technologies like Azure, AWS will be added advantage.
Knowledge and Skill Requirements:
Good technical skills with current technology
Good communication skills both written and verbal
Tech-savviness
Flexible to work in all shift and under pressure situations
Good analytical skills
ROLE #5: ASSET SUPPORT (ICI)
Key Responsibilities:
Design and execute asset management policies, procedures, and processes
Coordinate with management in utilizing asset management tools to analyze, review, and track asset data.
Develop asset control processes to monitor accountability identification, maintenance, location, and contracts.
Ensure that all equipment is properly documented and maintained in the asset inventory system.
Manage IT store and update/organize as needed.
Develop and maintain asset, inventory, and lifecycle management policies and procedures.
Technical Experience:
Supports assets and engineering manager in monitoring and maintaining facilities, systems, and equipment through their whole lifecycle (commissioning, operating, maintaining, repairing, modifying, replacing and decommissioning/disposal)
Leading teams onsite and remotely.
Maintaining, upgrading, and operating company assets to ensure they are functioning at optimum levels.
Experience working with large data sets and disparate systems.
Knowledge and Skill Requirements:
Organizational skills
Excellent communication skills, both written and verbal
Ability to thrive in a fast-paced environment
Qualifications:
Education: B.Sc./BCA; Should have completed 15 years full-time education
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